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Structure Fire

Structure Fire Reported with Basement Flames Visible

Henderson Fire, Belleville Fire, and Smithville Fire responding to possible structure fire with caller reporting visible flames in the basement under the water heater.

Closed Apr 17, 2026 u{005727} 8:43 AM Henderson Fire, Belleville Fire, Smithville Fire, Fire Investigators
Henderson, NY 13650 · Near County Route 72 and Rock Ledges Rd

Incident Report

**Henderson, NY Structure Fire at 13838 County Route 123**

Dispatch radio traffic reported a structure fire at 13838 County Route 123 in Henderson, NY, around 8:43 a.m., with a caller describing visible flames in the basement under the water heater. The address crosses County Route 72 and Rock Ledges Road. Henderson Fire responded as primary, with mutual aid from Belleville Fire and Smithville Fire. Henderson Fire Chief 25-0-1 arrived shortly after 8:45 a.m., initially reporting nothing showing on the one-story frame structure, but later noted the basement fire reigniting despite extinguisher use.

Responders escalated operations on Tac 1 channel, with Smithville Tanker 41-4-2 and Belleville Engine 5-1-1 arriving by 8:58 a.m. Power was shut off, a booster line set to 180 psi, and utilities were involved, including Suburban Propane and National Grid representatives for meter pull, plus the town water department. Dispatch issued multiple activations to Henderson Fire amid communication challenges, and Henderson Chief 25-0-1 declined further aid. Fire Investigators were requested around 9:27 a.m. for cause determination, with Car 31 en route by 9:42 a.m. and on scene by 10:05 a.m.; crews probed the water heater area during overhaul.

The incident lasted 124 minutes, clearing fully by 10:48 a.m. after Henderson Fire reported in service at 10:44 a.m., followed by Smithville and Belleville units, and Fire Investigator Car 31 confirming clear from the Town of Henderson scene.

Dispatch Audio

Initial 8:43:46 AM

Structure Fire Reported with Basement Flames Visible

View Transcript
Anderson fire ambulance, Velvet fire, Smithville fire, Hustle structure fire, 13838, tire at 01:23. Repeating fire, fire, possible structure fire, 13838. Tenure at 01:23. Caller states, flame is visible in the basement under the water heater. Cross is Kenyon Road 72 and Rock Ledges Sub 1.

Henderson Fire, Belleville Fire, Smithville Fire

Mutual aid 9:27:32 AM

Fire Investigators Dispatched to Possible Structure Fire

View Transcript
The fire and rescue requested 13838, counting at 123. Fire and rescue requested for your possible structure. Fire 13838, County Route 123 crosses County Route 72 in Rockledge and Sub 1.

Fire Investigators

Mutual aid 9:41:27 AM

Fire Investigators Dispatched to Structure Fire

View Transcript
Jeff. Go home Address from agent. West here. Requested at 13838 at one 23. Conversing. Investigator requested 13838 at 1 23 in the town of Henderson. Jefferson on last unit. Move all medic four is clear. Two visual appraisal. Have you available?

Fire Investigators

Location

Incident Timeline (27 events)

1
Structure Fire Reported with Basement Flames Visible 8:43:46 AM

Henderson Fire, Belleville Fire, and Smithville Fire responding to possible structure fire with caller reporting visible flames in the basement under the water heater.

Anderson fire ambulance, Velvet fire, Smithville fire, Hustle structure fire, 13838, tire at 01:23. Repeating fire, fire, possible structure fire, 13838. Tenure at 01:23. Caller states, flame is visible in the basement under the water heater. Cross is Kenyon Road 72 and Rock Ledges Sub 1.
2
Henderson Chief 25-0-1 responding 8:45:09 AM

Henderson Fire Chief 25-0-1 confirms responding.

8:45:09 AM JE 25-0-1 P Twenty five zero one MLA.
8:45:12 AM JE Dispatch 2501, you responded.
3
Nothing showing at Henderson structure 8:47:57 AM

Henderson Chief 25-0-1 on scene: one-story frame, nothing showing. Dispatch assigns Tac 1. Belleville Engine 5-1-1 responding on Tac 1.

8:47:57 AM JE 25-0-1 P 250119. One story frame. Nothing. Showing 20 three,
8:48:02 AM JE Dispatch Copy. You're on. You'll be on tac one.
8:48:32 AM JE 5-1-1 Five one one Friday.
8:48:36 AM JE Dispatch Copy of responding. You're on tac one.
4
Smithville 41-4-2 en route, Tac 1 8:50:18 AM

Smithville Tanker 41-4-2 en route to structure fire. Dispatch assigns Tac 1.

8:50:12 AM JE 41-4-2 41 4 2, Jackson.
8:50:15 AM JE Dispatch 4142.
8:50:18 AM JE 41-4-2 En Route 40.
8:50:22 AM JE Dispatch Copy. You're responding. You'll be on tac one.
5
Second activation: Henderson fire/amb structure fire 8:51:39 AM

Second activation for possible structure fire, Henderson fire and ambulance dispatched. Address 13838 Counter Rt 123 crosses 72 in Rock Ledges Sub 1.

8:51:39 AM JE Dispatch Henderson fire and ambulance zero second activation possible structure fire. 13838, counter at 123. Repeating the Henderson fire and ambulance. Possible structure fire at 13838, counter at 123 crosses 72 in Rock Ledges Sub 1.
6
Henderson chief confirms mutual aid en route 8:53:15 AM

Henderson Chief 25-0-1 asks for units on scene. Dispatch confirms Belleville and Smithville engines responding. Smithville Tanker 41-4-2 acknowledges.

8:53:07 AM JE 25-0-1 P 2501. What do I have for units in?
8:53:11 AM JE Dispatch Hello?
8:53:15 AM JE Dispatch Do you have an engine from Belleville and one from Smithville responding?
8:53:20 AM JE 41-4-2 4142.
7
Basement fire reignites despite extinguisher 8:54:02 AM

Henderson Chief 25-0-1 reports basement fire knocked with extinguisher but keeps reigniting, loud. Belleville Chief 5-0-1 approaching village at Anderson. Smithville Chief 41-0-1 reports en route Rt 3 northbound to harbor.

8:53:39 AM JE 5-0-1 P 5012501 on fire tac one. We're, approaching the village at Anderson.
8:53:48 AM JE 25-0-1 P This is on tac one.
8:53:54 AM JE 41-0-1 P 4142.
8:54:02 AM JE 25-0-1 P Well, so far in the basement, out with an extinguisher. It does keep reigniting, though. It's loud at this time.
8:54:07 AM JE 41-0-1 P Three, we're at Route 3 approaching northbound to the harbor.
8:54:10 AM JE 25-0-1 P Okay.
8
Henderson chief declines more aid 8:56:05 AM

Dispatch reports no response from Henderson fire or ambulance, offers to tone out another department. Chief 25-0-1 declines additional aid.

8:55:51 AM JE Dispatch Jefferson 2501.
8:55:56 AM JE 25-0-1 P 2501.
8:56:05 AM JE Dispatch I've had no response from your fire or ambulance. Do you need any notes there? I can start another department.
8:56:08 AM JE 25-0-1 P That's negative at this time.
8:56:11 AM JE Dispatch Copy.
9
Third activation: Henderson structure fire 8:56:53 AM

Dispatch issues third activation to Henderson Fire for possible structure fire at 13838 Counter Rt 123.

8:56:53 AM JE Dispatch Henderson fire, third activation. Possible structure fire, 1 3838, counter at one 23. Criminal PD in Henderson Fire, your third activation for possible structure fire. 13838, counter at one 23.
10
Smithville 41-4-2 on scene 8:58:36 AM

Smithville Fire 41-4-2 arrived on scene at Henderson structure fire.

8:58:36 AM JE 41-4-2 4142,
8:58:40 AM JE Dispatch Copy. It's supposed to arrive.
11
Belleville 5-1-1 on scene 8:58:49 AM

Belleville Fire 5-1-1 arrived on scene at Henderson structure fire.

8:58:49 AM JE 5-1-1 511, the right.
8:58:51 AM JE Dispatch Copy. Bevel arrived.
12
Power Off, Booster Line at 180 PSI 9:00:53 AM

Smithville 41-0-1 reports power off at scene. Belleville Chief 5-0-1 directs booster line pressure to 180 psi.

9:00:50 AM JE 41-0-4 P Four 10401.
9:00:53 AM JE 41-0-1 P Yeah. Go ahead. Power's off.
9:00:55 AM Unit Copy.
9:01:16 AM JE 41-P25 Belleville, Georgia. What's your name?
9:01:26 AM JE 5-0-1 P Andrew, you can put him right up to about one eighty on that booster line.
9:01:41 AM JE 5-0-1 P Okay. Thank you. Shut off.
9:01:45 AM JE 41-0-1 P Station.
9:01:53 AM JE 41-P25 Smith service, man.
13
Henderson Fire confirms propane, National Grid reps 9:04:18 AM

Henderson Chief 25-0-1 confirms reps from Suburban Propane and National Grid Electric.

9:04:11 AM JE 25-0-1 P Jefferson 2501.
9:04:14 AM JE Dispatch 2501.
9:04:18 AM JE 25-0-1 P You said a rep from Suburban Propane and National Grid Electric?
9:04:21 AM JE Dispatch Copy.
14
Henderson Fire requests town water dept 9:06:05 AM

Henderson Chief 25-0-1 requests town water department.

9:05:58 AM JE 25-0-1 P 2501.
9:06:01 AM JE Dispatch 2501. Go ahead.
9:06:05 AM JE 25-0-1 P Can you also start town water department?
9:06:13 AM JE Dispatch Copy.
15
Belleville engine repositioning? 9:07:16 AM

Belleville Chief 5-0-1 asks Engine 5-1-1 if turning around on scene.

9:07:16 AM JE 5-0-1 P Five one one, you guys are turning around?
16
Henderson requests Nat Grid meter pull 9:13:03 AM

25-0-1 requests National Grid electric rep and meter pull at Henderson structure fire.

9:13:03 AM JE Dispatch Jefferson 2501.
9:13:06 AM JE 25-0-1 P Go ahead.
9:13:09 AM JE Dispatch National Grid inquiring what you need from them.
9:13:14 AM JE 25-0-1 P Electric rep.
9:13:41 AM JE Dispatch Jefferson 2501.
9:13:43 AM JE 25-0-1 P What?
9:13:47 AM JE Dispatch National Guard inquiring if you need the meter pulled.
9:13:50 AM JE 25-0-1 P Affirmative.
17
Propane co contacts Henderson fire command 9:22:23 AM

Suburban Propane on phone requesting to speak with scene command; 25-0-1 directs dispatch to forward to cell phone, number in CAD.

9:22:23 AM JE Dispatch Jefferson 2501.
9:22:25 AM JE 25-0-1 P Go ahead.
9:22:30 AM JE Dispatch I have a Suburban on the phone requesting to speak with somebody on scene.
9:22:34 AM JE 25-0-1 P Can you repeat who's on the phone?
9:22:41 AM JE Dispatch We have Suburban on the phone. They are requested to speak with somebody on scene.
9:22:44 AM JE 25-0-1 P Received. You can put them through to my cell phone.
9:22:56 AM JE Dispatch Copy. Are you able to provide your number?
9:23:01 AM JE 25-0-1 P All in line dispatch.
9:23:05 AM JE Dispatch Copy. We'll keep them on hold.
18
Fire Investigators Dispatched to Possible Structure Fire 9:27:32 AM

Fire Investigators requested to a possible structure fire on County Route 123 in Henderson. Location crosses County Route 72 and Rock Ledges Road.

The fire and rescue requested 13838, counting at 123. Fire and rescue requested for your possible structure. Fire 13838, County Route 123 crosses County Route 72 in Rockledge and Sub 1.
19
FI Paged Again for Henderson Fire 9:40:51 AM

Henderson 25-0-1 inquires about fire investigator arrival; dispatch confirms activation, no response yet, and repages to 13838 County Route 123.

9:40:51 AM JE 25-0-1 P Jackson 2501, any luck with the fire investigator?
9:41:03 AM JE Dispatch I have activated them. I have not heard anything back. I will confirm again.
9:41:05 AM JE 25-0-1 P Easy. Thank you.
9:41:45 AM JE Dispatch Addressing agent fire investigators. Requested at 13838. County at 123. Of Henderson. For investigator requested. 13838. County at 1 20 3 in the town of Henderson. Jefferson, last unit.
20
Fire Investigators Dispatched to Structure Fire 9:41:27 AM

Fire Investigators requested to a possible structure fire scene in the town of Henderson. This follows initial response by local fire departments.

Jeff. Go home Address from agent. West here. Requested at 13838 at one 23. Conversing. Investigator requested 13838 at 1 23 in the town of Henderson. Jefferson on last unit. Move all medic four is clear. Two visual appraisal. Have you available?
21
Crews probe heater at Henderson fire 9:42:20 AM

Smithville 41-0-1 directs grab valve from heater drain. 41-0-4 copies, notes something unpleasant found.

9:42:20 AM JE 41-0-1 P Roger, grab that valve that was under there that was on the drain from the bottom of that heater.
9:42:25 AM JE 41-0-4 P Copy that.
9:42:37 AM JE 41-0-4 P Actually, there's something you don't wanna look at.
22
FI Car 31 en route Henderson fire 9:42:26 AM

Fire Investigator Car 31 en route to Henderson structure fire.

9:42:26 AM Radio 4500131 Truck three, you show car 31 en route to Towne Henderson.
9:42:28 AM JE Dispatch Truck 31, you're responding.
23
FI Car 31 on scene Henderson fire 10:05:39 AM

Fire Investigator Car 31 on scene.

10:05:39 AM Radio 4500131 Jefferson, you show car 31 on scene. Connor Henderson.
24
Henderson Fire clears, call closed 10:44:32 AM

Henderson 25-0-1 reports in service and requests call closed. Dispatch copies 25-0-9 available.

10:44:32 AM JE 25-0-1 P Jefferson 2501 in service. You can close the call.
10:44:39 AM JE Dispatch 2509, copy. You're available.
25
Smithville units available 10:46:14 AM

Smithville 41-4-2 reports Truck 1 units available.

10:46:09 AM JE 41-4-2 Four one four two, direction.
10:46:14 AM JE 41-4-2 Truck one units are available.
10:46:16 AM JE Dispatch Copy. You're available.
26
Belleville available 10:46:21 AM

Belleville 5-1-1 reports 503 Valvo available.

10:46:21 AM JE 5-1-1 5 0 3 to Jefferson. Valvo available.
10:46:23 AM JE Dispatch Copy. Belleville available.
27
FI Car 31 clears Henderson fire 10:48:27 AM

FI Car 31 reports clear from Henderson fire, confirms Town of Henderson.

10:48:27 AM Radio 4500131 Jefferson, show car 31 clear. Is it at Town Of Henderson?
10:48:30 AM JE Dispatch Air 31, you're available.
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