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Fire Alarm

Fire Alarm Activation Reported

City of Watertown Fire dispatched Engines 2-3, Truck and Rescue for a fire alarm activation. Initial report mentioned possible visible smoke or flame, later clarified as none visible.

Closed Apr 16, 2026 u{000097} 7:13 PM City of Watertown Fire
661 Factory St, Watertown, NY 13601 · Near Fairbanks Street and Factory Square

Incident Report

**Watertown Fire Responds to Alarm at Factory Street Apartment Building**

City of Watertown Fire units responded to a fire alarm activation at 661 Factory St. in Watertown around 7:13 p.m., according to dispatch radio traffic. Engines 2 and 3, Truck, Rescue, and Chief 3 were dispatched to the three-story wood-frame building after an initial report of possible visible smoke or flames, which was quickly clarified as none observed. Units arrived shortly after, with Engine 3 on scene by 7:17 p.m. reporting nothing showing.

Responders reported opening the front door and searching second-floor apartments, according to radio updates. Crews checked accessible units and noted smoke and heat visible above the doorway of Apartment 4, prompting a request for a master key; dispatch confirmed the alarm originated from an on-scene individual and tenant with no company notification. An attempt to enter Apartment 8 was refused by a resident, possibly hearing impaired, who threatened to call police.

Engine 3 reset the alarm panel by 7:28 p.m., after which all units except Engine 2 were released to return; maintenance personnel arrived but could not resecure Apartment 4. The incident cleared at 7:32 p.m. after 19 minutes, with Engine 2 remaining on scene awaiting access codes, per radio traffic.

Dispatch Audio

Initial 7:13:12 PM

Fire Alarm Activation Reported

View Transcript
City fire general alarm engines 23, truck rescue, respond. 661 Factory Street for a fire alarm. Visible smoke or flame. Routine four, fire alarm engines 23, truck rescue, respond. 661 Factory Street for a fire alarm. No visible smoke or flames. Request of Fairbanks Street and Factory Square.

City of Watertown Fire

Location

Incident Timeline (10 events)

1
Fire Alarm Activation Reported 7:13:12 PM

City of Watertown Fire dispatched Engines 2-3, Truck and Rescue for a fire alarm activation. Initial report mentioned possible visible smoke or flame, later clarified as none visible.

City fire general alarm engines 23, truck rescue, respond. 661 Factory Street for a fire alarm. Visible smoke or flame. Routine four, fire alarm engines 23, truck rescue, respond. 661 Factory Street for a fire alarm. No visible smoke or flames. Request of Fairbanks Street and Factory Square.
2
Watertown Fire Chief 3, Truck, Rescue en route 7:14:14 PM

Chief 3, Truck, and Rescue responding 2314.

7:14:14 PM JE Dispatch Chief three responding nineteen fourteen.
7:14:23 PM JE Dispatch Truck and rescue responding 19 14.
3
Watertown Engines 2-3 en route 7:14:47 PM

Engine 2 responding 1914. Engine 3 responding 1915.

7:14:47 PM JE Dispatch Engine two responding nineteen fourteen.
7:15:12 PM JE Dispatch Engine three responding nineteen fifteen.
4
Watertown Engine 3 arrives, nothing showing 7:17:09 PM

Engine 3 on scene three-story wood frame, nothing showing.

7:17:04 PM Unit 2317, three story Woodford, multiple rolling.
7:17:09 PM JE Dispatch 23, arrive. Nothing showing. 1917.
7:17:39 PM JE Dispatch Engine three, arrive 19 17.
5
Request to open front door 7:18:50 PM

Engines 2 and 3 requested to open the front door.

7:18:50 PM Unit Engine two g 3, can you open the front door?
6
Engines 2-3 searching 2nd floor apartments 7:20:22 PM

Engine 2-3 heading to 2nd floor. Directed to check all apartments; crews working on it.

7:20:22 PM Unit Engine two three, heading 3 to 2nd Floor. Don't bear in cost.
7:20:25 PM Unit Check all your apartments.
7:20:29 PM Unit We're working on that.
7
Watertown Engines check apartments, verify alarm source 7:23:02 PM

Engine 2-3 checked accessible apartments; smoke/heat visible above Apartment 4 doorway, requesting master key. Dispatch confirms alarm from on-scene individual and tenant, no alarm company notification.

7:23:02 PM Unit Engine two two three, we checked all the apartments where we could. Couple of them are here. The one directly outside of Apartment 4, where we can see clear up above the doorway through us. That's where the head is. You got a master key up there to open them.
7:23:21 PM Unit 23 dispatch. Did you receive this alarm from the alarm company or at ten?
7:23:33 PM JE Dispatch We received the original call from a individual on scene. Also received a second call from a tenant.
7:23:39 PM Unit Copy. Did not receive a call from the order. Correct?
7:23:45 PM JE Dispatch Affirmative. We have not received any notification from the alarm company.
7:23:51 PM Unit Appreciate it. Do you have code to respond?
7:23:52 PM JE Dispatch Mercy.
8
Apt 8 resident refuses firefighter entry 7:25:26 PM

Crews report individual in Apartment 8 refusing entry, possibly hearing impaired, threatening to call police.

7:25:26 PM Unit 23, we have an individual in Apartment 8. Doesn't wanna let us in. Maybe hearing impaired. Threatening to call the police.
9
Alarm reset, units clear except E2 7:28:02 PM

Engine 3 reset alarm panel. Unable to resecure Apartment 4, maintenance on scene. All units except Engine 2 released to return.

7:27:52 PM Unit Engine three, you should have reset on that.
7:28:02 PM Unit Affirmative. Had to reset. We can't resecure Apartment 4. Yeah. I got maintenance here.
7:28:07 PM Unit Two three, all come to accept for engine two, return.
10
E2 remains at Factory St, others clear 7:32:39 PM

Units clear Factory Street, Engine 2 remaining on scene awaiting codes.

7:32:29 PM Unit 23, dispatch.
7:32:31 PM JE Dispatch Dispatch on.
7:32:39 PM Unit Clear Factor Street, engine two will be remaining on scene awaiting codes.
7:32:43 PM JE Dispatch Copy. 1932.
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