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Odor/Smoke Investigation

Gas Odor Reported in Restaurant

City of Watertown Fire dispatched on general alarm to odor in a building at a Five Guys restaurant. Employees reporting headaches from small gas odor. Cross streets Route 3 and Western Boulevard.

Closed Apr 14, 2026 u{000597} 8:25 PM City of Watertown Fire
1290 Arsenal St, Watertown, NY 13601 · Near Route 3 and Western Boulevard

Incident Report

City of Watertown Fire Department units were dispatched to a reported gas odor at the Five Guys restaurant at 1290 Arsenal St. in Watertown around 8:25 p.m., according to dispatch radio traffic. Employees reported headaches from a small gas smell in the building near Route 3 and Western Boulevard. A general alarm was sounded for Engine 1-3, Truck, and Rescue.

Engine 1 responded en route shortly after dispatch, followed by Engine 5 arriving on scene by 8:29 p.m. Guilfoyle EMS unit 66-P24 was also dispatched by county and proceeded to the location. Responders reported a slight odor near the gas meters on the Charlie side of the building but found nothing else upon checking.

Guilfoyle EMS cleared the scene at 8:34 p.m. with no patients, marking the incident cleared after about nine minutes. Later radio traffic indicated a request for National Grid to investigate the odor further.

Dispatch Audio

Initial 8:25:20 PM

Gas Odor Reported in Restaurant

View Transcript
Fire, general alarm engine one three truck rescue. Order in a building twelve ninety arsenal five guys. Fire, general alarm engine one three truck rescue. Quarter in a building, twelve ninety arsenal, five guys, small gas, employees with a headache. Cross River 3 in Western Boulevard.

City of Watertown Fire

Location

Incident Timeline (7 events)

1
Gas Odor Reported in Restaurant 8:25:20 PM

City of Watertown Fire dispatched on general alarm to odor in a building at a Five Guys restaurant. Employees reporting headaches from small gas odor. Cross streets Route 3 and Western Boulevard.

Fire, general alarm engine one three truck rescue. Order in a building twelve ninety arsenal five guys. Fire, general alarm engine one three truck rescue. Quarter in a building, twelve ninety arsenal, five guys, small gas, employees with a headache. Cross River 3 in Western Boulevard.
2
Guilfoyle EMS en route to Arsenal odor 8:26:16 PM

Guilfoyle EMS 66-P24 dispatched by county to odor in building at 1290 Arsenal St restaurant, en route.

8:26:01 PM JE 66 BASE 6 932.
8:26:04 PM JE 66-P24 Hands on.
8:26:16 PM JE 66 BASE 21290 Arsenal Street 55. Call from the county for an order in the building. Subjects explaining.
8:26:19 PM JE 66-P24 Copy. Show us en route.
8:26:23 PM JE 66 BASE Copy, responding. 2026.
3
Watertown Engine 1 en route 8:26:57 PM

Engine 1 responding to Arsenal St odor.

8:26:57 PM JE 47-1-5 Engine one responding.
8:27:01 PM JE Dispatch Engine one, twenty twenty seven.
4
Watertown Engine 5 on scene odor 8:29:38 PM

Engine 5 on scene.

8:29:38 PM JE 47-1-5 Anyone's on scene.
8:29:42 PM JE Dispatch Copy, engine 12029.
5
Guilfoyle EMS clears Arsenal odor 8:34:33 PM

Guilfoyle 66-P24 cancels upon arrival, no patients, back in service.

8:34:23 PM JE 66-P24 12, medic nine.
8:34:28 PM JE 66 BASE Hello?
8:34:33 PM JE 66-P24 Cancel upon arrival with no patients back in service.
8:34:36 PM JE 66 BASE Copy. Clear. 2034.
6
Slight odor by gas meters, nothing found 8:36:06 PM

Chief reports slight whiff of odor by gas meters on Charlie side. Units check and find nothing else.

8:35:46 PM JE 70-4-3 Engine one, a truck.
8:35:57 PM JE 47-8-2 Go ahead, Brickyard.
8:36:06 PM JE 70-4-3 Chief Buddy had a little whiff out there by the meters if you wanna check that out. Other than that, I don't know anything.
8:36:13 PM Unit By the gas meters on the Charlie site.
8:36:16 PM JE 70-4-3 Yeah. Affirmative.
8:36:20 PM Unit Oh, we got nothing.
7
National Grid requested 8:47:01 PM

Requesting National Grid response for gas odor investigation.

8:47:01 PM Unit Dispatch, can we have national radar response?
8:47:03 PM JE Dispatch Epic.
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