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Utility Emergency

Low-Hanging Wires Reported Over Roadway

Town of Clayton Fire was dispatched for a utility emergency involving low-hanging wires over the roadway in the Town of Clayton. Responders were sent to the Povo Road and Factory Street intersection.

Closed Apr 7, 2026 u{008887} 4:18 PM Town of Clayton Fire
Factory St, Depauville, NY 13622 · Near Factory Street

Incident Report

Town of Clayton Fire responded to a utility emergency on Factory Street in Depauville on Tuesday afternoon after low-hanging wires were reported over the roadway near the intersection with Povo Road. The incident began at 4:18 p.m. and was classified as a major utility hazard, prompting fire units to respond and assess the danger to traffic and nearby utility lines.

Early updates from the scene indicated the wire in the roadway appeared to be a cable line, but it was tangled with a home’s electric service line. A chief officer arrived within minutes and reported that a line was down across the road and wrapped in overhead power lines serving a residence. Based on that assessment, a National Grid supervisor was requested, while responders initially believed a full line crew might not be needed. National Grid and Spectrum were both notified as the situation developed.

As crews worked the scene, Clayton command rerouted incoming units by way of Route 12 and Lowell Road because of access issues near Long Road. Fire personnel also coordinated traffic control, ultimately keeping units positioned on Whistle Owl Road during the operation. At 5:30 p.m., responders reported the wires had been secured, the roadway could be reopened, and units were cleared from the scene after about 71 minutes.

Dispatch Audio

Initial 4:18:50 PM

Low-Hanging Wires Reported Over Roadway

View Transcript
Tower of Clayton Fire, respond to the intersection of Pouvo Road and Factory Street in town of Clayton for low hanging wires over the roadway. Repeating for Town of Clayton fire, respond to the intersection of Pogo Road and Factory Street. Low hanging wires over the roadway.

Town of Clayton Fire

Location

Incident Timeline (9 events)

1
Low-Hanging Wires Reported Over Roadway 4:18:50 PM

Town of Clayton Fire was dispatched for a utility emergency involving low-hanging wires over the roadway in the Town of Clayton. Responders were sent to the Povo Road and Factory Street intersection.

Tower of Clayton Fire, respond to the intersection of Pouvo Road and Factory Street in town of Clayton for low hanging wires over the roadway. Repeating for Town of Clayton fire, respond to the intersection of Pogo Road and Factory Street. Low hanging wires over the roadway.
2
14-0-2 responding to wires call 4:20:53 PM

14-0-2 is responding to the wires call.

4:20:53 PM JE 14-0-2 P Fire control, 14-0-2 is responding.
4:20:58 PM JE Dispatch 1620.
3
Downed cable tangled with service line 4:22:15 PM

Caller update from the scene indicates the line in the roadway appears to be a cable line, but it is wrapped around the home's electric service line.

4:21:59 PM JE County 32 Card 3-2-14-0-2 Clayton House.
4:22:05 PM JE 14-0-2 P 021 Ops.
4:22:15 PM JE County 32 Chief, I just came through there. It's a cable line on the road, but it is wrapped around the power line to the house.
4:22:19 PM JE 14-0-2 P You're a beat-up.
4:22:30 PM JE County 32 I just came through there. It's a cable line down the road, but it is wrapped around the service, power service to the residents there.
4:22:34 PM JE 14-0-2 P Appreciate it.
4
Chief on scene investigating wires 4:27:06 PM

14-0-4 arrived and is investigating the low-hanging wires report.

4:26:59 PM JE 14-0-4 P GFOR 1404
4:27:02 PM JE Dispatch 1404
4:27:06 PM JE 14-0-4 P Show me arrived investigating
4:27:09 PM JE Dispatch All right.
5
Downed line wrapped in primaries 4:31:11 PM

Chief reports a line is down across the roadway and wrapped in the power lines to a residence. National Grid supervisor requested; no line crew believed needed at this time.

4:30:51 PM JE 14-0-2 P Fire control, 14-0-2.
4:30:53 PM JE Dispatch 1402
4:31:11 PM JE 14-0-2 P New Advice Spectrum, they've got a line down across the road that is wrapped up in the power lines to the residence.
4:31:21 PM JE Dispatch Copy.
4:31:46 PM JE 14-0-2 P Park Trail 1402, if you could also advise National Grid to have a supervisor come out. I don't think they'll need a line crew, but it is wrapped in the primaries.
4:31:53 PM JE Dispatch Copy.
6
Utilities notified for wire hazard 4:37:09 PM

National Grid and Spectrum have both been notified for the low-hanging wires call.

4:37:02 PM JE Dispatch Jeff, this is 14-02.
4:37:06 PM JE 14-0-2 P Go ahead, Jefferson.
4:37:09 PM JE Dispatch Both National Grid and Spectrum have been advised.
4:37:13 PM JE 14-0-2 P Appreciate it.
7
Units rerouted to wire scene 4:49:46 PM

Clayton command advised incoming units were routed via Route 12 and Lowell Road due to access issues near Long Road.

4:48:58 PM JE 14-P68 14-7-4, John Slate.
4:49:09 PM JE 14-0-4 P 0474.
4:49:18 PM JE 14-0-4 P You say you were at Long Road?
4:49:21 PM JE 14-P68 That's affirmative.
4:49:31 PM JE 14-0-4 P So, let me see, you guys, I don't know, I'm just going to leave you that way probably about three or four minutes ago. So, they should be getting near you here soon.
4:49:40 PM JE 14-P68 Yeah, do you let them go across, or which way are they going?
4:49:46 PM JE 14-0-4 P I told them to go up 12 and down Lowell Road.
4:49:50 PM JE 14-P68 It'll be a while. All right. Bye.
8
Traffic control stays on Whistle Owl 5:12:36 PM

Clayton units coordinating traffic control for the low-hanging wires call decided to stay positioned on Whistle Owl Road rather than move to Van Alstyne Road.

5:12:08 PM JE 14-0-4 P Larry, are you guys at Van Alpine Road or Low Road?
5:12:11 PM JE 14-P68 Whistle Owl Road.
5:12:25 PM JE 14-0-4 P Received. Um, I'm just wondering if we should have you come down to Van Alstyne Road. I'm not really sure what you think.
5:12:36 PM JE 14-P68 Most of the traffic is headed for Clayton or DePaulville, so it's better here rather than having to send them back or turn them around.
5:12:46 PM JE 14-0-4 P I'm crazy just thinking out loud.
9
Road reopened after wire hazard 5:30:25 PM

Road can be reopened; wires are up and units are being brought in.

5:30:25 PM JE 14-0-4 P Open the road back up, come on down, wires all the way.
5:30:27 PM JE 14-P68 We'll be there.
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